Service outage
Incident Report for Zendesk Sunshine Conversations
The service suffered an outage on Nov 12 from 6:02 GMT to 6:20 GMT as we temporarily lost connection to a critical component on our US platform. The service is back online, and we are investigating what can be done to prevent this type of failure from happening in the future.

We are very sorry for the inconvenience.
Posted Nov 12, 2018 - 06:02 EST