Dashboard Login Issue for New Sessions
Incident Report for Zendesk Sunshine Conversations
This incident has been resolved.
Posted Apr 16, 2020 - 14:36 EDT
A fix has been implemented and we are monitoring the results.
Posted Apr 16, 2020 - 14:30 EDT
We have identified the issue preventing new sessions from logging in to the Sunshine Conversations. The team is working on a fix.
Posted Apr 16, 2020 - 14:10 EDT
We are investigating an issue preventing customers from logging in to the Sunshine Conversations dashboard. Existing sessions continue to work, and the API is unaffected.
Posted Apr 16, 2020 - 13:46 EDT
This incident affected: Sunshine Conversations Dashboard.