WhatsApp Business API Clients upgrade (US region only)
Scheduled Maintenance Report for Zendesk Sunshine Conversations
Completed
The scheduled maintenance has been completed.
Posted Nov 18, 2020 - 12:59 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 17, 2020 - 19:01 EST
Scheduled
We will be upgrading all WhatsApp Business API clients hosted in the US region from version 2.29.3 to 2.31.4 (current stable release). During this operation, customers may experience a brief period of increased WhatsApp message delivery latency, lasting less than 5 minutes.

Please note that the rest of the Sunshine Conversations platform as well as all WhatsApp Business API clients hosted in the EU region will remain unaffected during this maintenance.
Posted Nov 03, 2020 - 14:10 EST
This scheduled maintenance affected: Hosted WhatsApp Business API Clients.