The incident is confirmed to be resolved. An application update was pushed to production causing part of the service to fail. The change was rolled-back, and we are currently investigating what caused the error and platform impact.
Posted Mar 11, 2019 - 13:27 EDT
The service is now back to normal. We are monitoring closely.
More details to follow.
Posted Mar 11, 2019 - 12:31 EDT
We are currently experiencing some issues with our service. Our teams are investigating and will keep you posted shortly.
Posted Mar 11, 2019 - 12:00 EDT
This incident affected: Sunshine Conversations Core API.