Higher latency on our webhook retry infrastructure and other auxiliary systems
Incident Report for Zendesk Sunshine Conversations
Resolved
We observed high latency on our webhook retry infrastructure, and other auxiliary systems over the past 24 hours. Our on-call team looked into that issue today, discovered the root cause, and applied a fix at around 17:20 EDT.
Posted Sep 17, 2019 - 17:37 EDT
This incident affected: Sunshine Conversations Core API.