All systems are functional.

About this site

We constantly monitor the status of the Smooch platform. We will post status updates here should there be any interruptions in service. If you are experiencing a service outage and do not see it posted here reach out to us at help@smooch.io.

This page is being deprecated and moved to https://smooch.statuspage.io

Past incidents

Monday 11th February 2019

Nothing to report

Sunday 10th February 2019

Nothing to report

Saturday 9th February 2019

Nothing to report

Friday 8th February 2019

Nothing to report

Thursday 7th February 2019

Nothing to report

Wednesday 6th February 2019

Nothing to report

Tuesday 5th February 2019

Scheduled maintenance on WhatsApp in the EU [Complete]

Scheduled Maintenance in EU Region is complete.

The WhatsApp hosting platform was down for period that began at 5:35pm EST and lasted less than 1 minute. No message were lost in the process.

We will continue watching the platform making sure all is up and stable.

Scheduled maintenance on WhatsApp platform in EU

Scheduled maintenance on our WhatsApp platform in the EU region will begin shortly. We will keep you posted once this is done.