We constantly monitor the status of the Smooch platform. We will post status updates here should there be any interruptions in service. If you are experiencing a service outage and do not see it posted here reach out to us at firstname.lastname@example.org.
Nothing to report
A fix was deployed 2018-11-28 9:23AM EST. We are closely monitoring all traffic.
We are very sorry for the inconvenience.
A regression was introduced 2018-11-28 at 8:54AM EST preventing some webhooks to trigger correctly. We are currently investigating and will keep you posted shortly.