We constantly monitor the status of the Smooch platform. We will post status updates here should there be any interruptions in service. If you are experiencing a service outage and do not see it posted here reach out to us at firstname.lastname@example.org.
The service is back to normal.
The issue has been tracked down and a fix has been deployed. The platform and service are being closely monitored.
Service is back to normal. The platform and service are being closely monitored.
We are currently experiencing some issues with our service. Our teams are investigating and will keep you posted shortly.
This issue is now resolved
Conversation counts on the dashboard are currently unavailable. We are investigating the root cause.
Nothing to report