All systems are functional.

About this site

We constantly monitor the status of the Smooch platform. We will post status updates here should there be any interruptions in service. If you are experiencing a service outage and do not see it posted here reach out to us at help@smooch.io.

Past incidents

Saturday 21st January 2017

Major outage

(Updated: 11:13) Our services were under unprecedented load, exceeding our planned capacity. We took action to mitigate the unusual source of traffic flooding our platform. The service is back to normal, and we are closely monitoring the situation.

Friday 20th January 2017

Nothing to report

Thursday 19th January 2017

Nothing to report

Wednesday 18th January 2017

Nothing to report

Tuesday 17th January 2017

Nothing to report

Monday 16th January 2017

Nothing to report

Sunday 15th January 2017

Nothing to report